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Frequently Asked QuestionsWelcome to West Eugene Village HOA, Inc. The most frequently asked question by members is whom do you call when you have questions or need help with policies or want to make a complaint. Below are contact information and a list of commonly asked questions. If you have other questions, please feel free to contact us at any time. Keep in mind that our Board and Committee members are unpaid volunteers and most have full or part-time jobs that may limit their availability from time to time.
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Contact information for the Board of Directors, ACC and Bookkeeper
Board of Directors |
Contact the Secretary |
541-204-0799 |
wev.secretary@gmail.com |
Architectural Control |
Committee (ACC) |
541-204-0799 |
wev.acc@gmail.com |
Treasurer |
Member of the Board |
541-204-0799 |
wev.treasurer@gmail.com |
Secretary |
Member of the Board |
541-204-0799 |
wev.secretary@gmail.com |
Below is a list of commonly asked questions. If you have other questions, please feel free to contact us.
Are you automatically a member of an Association when you buy a home in one?
Yes. Once you move into the HOA, you become an automatic member of the homeowners association. As a member, you automatically become subject to the HOA’s governing documents. These documents tell you what you can and cannot do as a homeowner. Such rules exist to keep the community in order and keep property values high. Members can be part of Board of Directors by election. The Board takes the best interest of the community and governance of the HOA to set a budget, determine rate of dues, and enforcement of rules to keep the community a great place to live. Before moving into a HOA, it is best to review the governing documents first. For more information about HOA’s, visit https://www.hoamanagement.com/hoa-living-benefits/
Why do you need approval for modifications to your property?
One of the most important parts of living in an HOA (and that likely has the most direct impact on homeowners) is the idea of architectural control. What that phrase means is the need for owners to obtain approval from the HOA for modifications that they want to make to their property. This is standard language in the CC&R’s across just about every HOA in the state of Oregon. Section 6 in the CC&R’s requires owners to get approval from the “Architectural Committee” before they begin work on a modification or installation to the property.
Before making any changes or modifications to your home or yard, please read the Rules & Regulations and Use Restrictions located in our CC&R’s, Section 9. If you need a printed copy of the governing documents, please contact the ACC members or the HOA’s Secretary.
How do I submit an Architectural Control Committee (ACC) Requests?
Documents for submitting a change request are posted on the Governance page, HOA’s website, www.wevhoa.org. There are three ways to submit an Application for Alterations to an Improved Lot.
If I am interested in renting my home, is there anything that I need to know before I do?
Yes, there are some rules and conditions for renting your home. Please visit the Governance tab and read CC&R’s Section 9.3 and the Rental Property Policy page of the Rules and Regulations for more information.
When will I receive a statement to make payments for dues?
Statements are billed quarterly to save on postage, envelopes and labor costs. Statements are emailed, some mailed, during the month of December, March, June, and September. Homeowners can pay annually, quarterly or make a payment monthly. When you make your payment, please remember that all Assessments are due on the first day of month. If a minimum monthly payment, equal to at least 1/3 of the dues assessed, is not paid before that last day of the month, a late fee and interest will be applied.
How do I find out about paying my dues?
There are three different ways to make your payment:
What happens if my payments are late?
As a nonprofit corporation, we are not in the position to carry unpaid debt when members fail to pay dues. The Board of Directors takes failure to pay dues quite seriously. If you fail to make a payment by the due date a late fee and interest will be applied to your statement. If assessments remain unpaid after 90 days, the Board can place a lien on your home and initiate collections with the HOA’s attorney. Prior to turning an account over to the attorney for collections, an offer to enter into a payment plan with the Association will be extended to the homeowner/responsible party.
Whom do I contact if I have financial questions?
Financial questions about payments and account balances go to the Treasurer at wev.treasurer@gmail.com. All HOA Escrow requests can be emailed to caltay@outlook.com or to the Treasurer. Mail all payments to West Eugene Village HOA, Inc., P.O. Box 26505, Eugene, OR 97402.
What do the dues pay for?
Since we are a private community, we all share in the ownership and maintenance of the common areas that include our private streets, sidewalks, storm drains, streetlights, signage, interior pathway, park, playground, and structures around the post office boxes. We are also responsible for maintenance of the landscaped areas along Terry and Avalon Streets, in the park and at entrances. Third party vendors maintain these areas. Dues pay for utilities such as electricity and water to irrigate the landscaped areas and lighting along the streets and entrances. Board members are volunteers; however, we do employ a bookkeeper, pay for office supplies, printing, postage, and fees for financial reviews and taxes.
Are you automatically a member of an Association when you buy a home in one?
Yes. Once you move into the HOA, you become an automatic member of the homeowners association. As a member, you automatically become subject to the HOA’s governing documents. These documents tell you what you can and cannot do as a homeowner. Such rules exist to keep the community in order and keep property values high. Members can be part of Board of Directors by election. The Board takes the best interest of the community and governance of the HOA to set a budget, determine rate of dues, and enforcement of rules to keep the community a great place to live. Before moving into a HOA, it is best to review the governing documents first. For more information about HOA’s, visit https://www.hoamanagement.com/hoa-living-benefits/
Why do you need approval for modifications to your property?
One of the most important parts of living in an HOA (and that likely has the most direct impact on homeowners) is the idea of architectural control. What that phrase means is the need for owners to obtain approval from the HOA for modifications that they want to make to their property. This is standard language in the CC&R’s across just about every HOA in the state of Oregon. Section 6 in the CC&R’s requires owners to get approval from the “Architectural Committee” before they begin work on a modification or installation to the property.
Before making any changes or modifications to your home or yard, please read the Rules & Regulations and Use Restrictions located in our CC&R’s, Section 9. If you need a printed copy of the governing documents, please contact the ACC members or the HOA’s Secretary.
How do I submit an Architectural Control Committee (ACC) Requests?
Documents for submitting a change request are posted on the Governance page, HOA’s website, www.wevhoa.org. There are three ways to submit an Application for Alterations to an Improved Lot.
- First is to submit all requests in writing using the ACC form and email them to the ACC's email address, wev.acc@gmail.com.
- Second is to submit your request to the ACC via U.S. mail, P.O. Box 26505, Eugene, OR 97402.
- Third is to call the Board of Directors at 541-204-0799 for assistance.
If I am interested in renting my home, is there anything that I need to know before I do?
Yes, there are some rules and conditions for renting your home. Please visit the Governance tab and read CC&R’s Section 9.3 and the Rental Property Policy page of the Rules and Regulations for more information.
When will I receive a statement to make payments for dues?
Statements are billed quarterly to save on postage, envelopes and labor costs. Statements are emailed, some mailed, during the month of December, March, June, and September. Homeowners can pay annually, quarterly or make a payment monthly. When you make your payment, please remember that all Assessments are due on the first day of month. If a minimum monthly payment, equal to at least 1/3 of the dues assessed, is not paid before that last day of the month, a late fee and interest will be applied.
How do I find out about paying my dues?
There are three different ways to make your payment:
- Checks – made payable to West Eugene Village, HOA, Inc. and mailed to West Eugene Village, HOA, Inc. c/o Treasurer, P.O. Box 26505, Eugene, OR 97402.
- By Bill Pay through your bank - made payable to West Eugene Village, HOA, Inc. and mailed to the address noted directly above.
- Online payments are available when you receive your statements by email. If you have a balance due, the email will include an invoice for quarterly assessment, $135.00. If you select the "Make a Payment" link in the Invoice, you can use a debit or credit card to make a payment or enter your bank account information. If you use the online payment service, you must add the $5.00 fee to your payment to use the service. A copy of your account statement will also be included with the email. See the tab for Payment Options.
What happens if my payments are late?
As a nonprofit corporation, we are not in the position to carry unpaid debt when members fail to pay dues. The Board of Directors takes failure to pay dues quite seriously. If you fail to make a payment by the due date a late fee and interest will be applied to your statement. If assessments remain unpaid after 90 days, the Board can place a lien on your home and initiate collections with the HOA’s attorney. Prior to turning an account over to the attorney for collections, an offer to enter into a payment plan with the Association will be extended to the homeowner/responsible party.
Whom do I contact if I have financial questions?
Financial questions about payments and account balances go to the Treasurer at wev.treasurer@gmail.com. All HOA Escrow requests can be emailed to caltay@outlook.com or to the Treasurer. Mail all payments to West Eugene Village HOA, Inc., P.O. Box 26505, Eugene, OR 97402.
What do the dues pay for?
Since we are a private community, we all share in the ownership and maintenance of the common areas that include our private streets, sidewalks, storm drains, streetlights, signage, interior pathway, park, playground, and structures around the post office boxes. We are also responsible for maintenance of the landscaped areas along Terry and Avalon Streets, in the park and at entrances. Third party vendors maintain these areas. Dues pay for utilities such as electricity and water to irrigate the landscaped areas and lighting along the streets and entrances. Board members are volunteers; however, we do employ a bookkeeper, pay for office supplies, printing, postage, and fees for financial reviews and taxes.